Hana Khoury

Developing CNAPP & GenAI Incubation platform.

Being dispatched into multiple venture teams at different development lifecycles, our engineering platform offers multiple flavors of services:

• Comprehensive CI/CD & GitOps development
• Cross-functional observability design
• Project consultation and stack architecture
• Microservice integration and security
• Cloud services and Infra migrations
• IDP self-service workflows
• Production on-call and incident mitigation

Leveraging the latest tech stack, all cloud-based while adhering to Cisco’s highest security standards.

Part of Control Tower R&D group:

• Developing GitOps & CI/CD pipelines for multiple R&D groups
• IaC deployment on AWS CDK (Python/TypeScript)
• Microservice deployment on AWS ECS
• Automating infra migrations to VMC & AWS

• ScrumMaster: facilitating daily scrum, sprint planning, and retrospectives.
• Automating cloud migration efforts.
• Designing observability solutions for public cloud and middleware services.
• Developing Internal Cloud Management Platform (IaC/NodeJS):
  • Provisioning over 5,000 virtual servers for R&D and Production
  • Handling different requirements and architectures from ~1,200 users

• Developing self-heal cronjobs for our on-prem infra (C#/BASH).
• Debugging telemetry and mitigating real-time production outages.
• Coordinating app upgrade processes with SLA compliance for all stakeholders.
• Managing RCA; implementing preventative & auto-detective measures.
• Creating & refining production on-call run books.
• Individually developed a full-stack application for SaaS incident management.

• Deploying telemetry scraping workflows and alert configurations (metrics, logs, traces).
• Infrastructure health maintenance for VMware & cloud environments.
• Debugging outages, developing and automating self-heal workflows.
• Production on-call; incident management & coordination with R&D and stakeholders.
• Individually developed a full-stack app of a centralized observability console.